The Taina is Star Kiteboarding's premier kite. From waves, freeride, and entry-level kiteboarding...This kite can handle just about any condition you would like to kite in.
You can fly this kite aggressively to experience lofty jumps and quick carves on a wave or you can cruise and "mow the lawn" if you will like to have a comfortable ride.
The profile and shape of this kite create a kite that is difficult to stall and re-launches effortlessly. Beginners will find this kite very safe and easy to use.
You can trust that the Taina will withstand a beating. The Taina was put to the test in Cabarete's strong winds and heavy shore breaks.
The 9th generation Taina comes with a kite bag and repair kit.
Combine this kite with the Elite Bar V4 and you will have an awesome experience!
Kite size vs Wind Range
5.5m = 25 to 40 knots
7m = 20 to 35 knots
9m = 18 to 32 knots
10m = 15 to 30 knots
12m = 12 to 25 knots
14m = 10 to 20 knots (with single inflation system)
(These are estimates for a 180lb rider on a 138 twin-tip)
Features
All-Around / Freeride / Wave
Hybrid Shape
Heavy-duty one-pump system
Customizable bar pressure
Entry Level Friendly
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide. Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location, shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped - Your order will be shipped within 1 or 2 days of receiving your order. If you ordered items from different brands, it can take at least 2 days for us to receive the tracking information from the brand that is shipping your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. This is your right and the driver must wait. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
Refund Policy
Lessons and Sessions
We have a 100% Satisfaction Guaranteed policy. If you decide not to continue your kiteboarding sessions with us, within 15 days from the date of your purchase, you can return or exchange your purchase. As long as you have the proof of purchase.
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you where expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 7 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
If Go Big or Go Home is your motto, Slingshot Kiteboarding has made a kite for you. The RAPTOR is a hard-charging, high-flying, big air freestyle/freeride crossover designed for riders who want big-time boostability and high-performance versatility.
Kite Size vs Wind Range
6m = 22 to 35 knots
6m = 19 to 30 knots
9m = 16 to 27 knots
10m = 14 to 24 knots
12m = 11 to 19 knots
Recommended Bar Sizes
17" Compstick = 6m and 8m
20" Compstick = 9m and 10m and 12m
23" Compstick = 12m
Features
4x4 Canopy Material - Strong canopy material that increases durability
Multiple Attachment Points - With different attachment points you can fin-tune your riding style or adjust the kite to the conditions for a particular session.
Split Strut - This integrates the kite canopy and struts into one firm piece.
One Pump Speed System - A patented Slingshot innovation. Lets you inflate and deflate your kite through a central valve.
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide. Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location, shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped - Your order will be shipped within 1 or 2 days of receiving your order. If you ordered items from different brands, it can take at least 2 days for us to receive the tracking information from the brand that is shipping your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. This is your right and the driver must wait. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
REFUND POLICY
Lessons and Sessions
We have a 100% Satisfaction Guaranteed policy. If you decide not to continue your kiteboarding sessions with us, within 15 days from the date of your purchase, you can return or exchange your purchase. As long as you have the proof of purchase.
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you where expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 7 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
The Slingshot RPM has legendary status as one of the greatest kites ever made and it is STILL evolving. Slingshot Sports have continued this kite's progression with their new canopy material; 4x4 Canopy Tech - making in stiffer, stronger, and more durable. It has retained the 3 strut frame and wide wing tip that made it famous. The RPM V12 has been pushed forward and upward within its anytime, any condition, all performance design mantra. Returning for its 12th Version is the Flyline Bridle System, which was introduced last year. FlyLine in conjunction with the new Modified Open C shape has ushered in a new realm of performance for the RPM. This enhanced kite shape and bridle configuration accelerated the RPM’s turning speed as well as increased the lift and hangtime. With a balanced presentation of direct handling, sheet and go power delivery, and bar pressure this incredible kite control will make achieving your next kiteboarding milestone easier and more fun than ever before.
Kite Size vs Wind Range
4.5m = 34 to more knots
6m = 22 to 34 knots
7m = 18 to 33 knots
8m = 16 to 31 knots
9m = 14 to 29 knots
10m = 16 to 27 knots
11m = 15 to 24 knots
12m = 12 to 22 knots
14m = 10 to 17 knots
Features
4x4 Canopy Material - Strong canopy material that increases durability
Multiple Attachment Points - With different attachment points you can fin-tune your riding style or adjust the kite to the conditions for a particular session.
Split Strut - This integrates the kite canopy and struts into one firm piece.
One Pump Speed System - A patented Slingshot innovation. Lets you inflate and deflate your kite through a central valve.
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide.
Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location,shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped? - Your order will be shipped within 1 to 3 days of receiving your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
REFUND POLICY
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you were expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 3 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
Every kiteboarder needs a kite leash. You have to make sure your investment stays close to you.
This is a great, simple safety leash. Make sure you choose a color that matches your style!
Features
45cm length (unstretched)
lightweight material
compact carabiner
neoprene carabiner cover
best used for beginners, freeriding, and waveriding
Refund Policy
Lessons and Sessions
We have a 100% Satisfaction Guaranteed policy. If you decide not to continue your kiteboarding sessions with us, within 15 days from the date of your purchase, you can return or exchange your purchase. As long as you have the proof of purchase.
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you where expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 7 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
Kiteboarding Camps (Baja)
Airfare & Gratuities are not included.
Dinner is not included. (Except for Welcome and Farewell Dinner in the Group Camp)
There is a nonrefundable Booking Fee of $200. (it takes time and energy to prepare a camp. Please be respectful to our staff as well as other potential guests.)
Cancelation - We understand life can be unpredictable just like wind. We do allow Cancelation. (Cancelations above 15 Days - Full Refund + Including Booking Fee) (Cancelations 15 to 10 Days - Store Credit for future session or gear) (Cancelations under 7 days - non-refundable)
*** Special activities are extra and are weather permitted activities.***
Extending a Night can be an option, but this depends on the encampment's availability to accommodate an extra night. Extra Night - $25/night
Extending a Camp Day can be an option, but this depends on the availability and space of the Kiteboarding center. Extending Camp $300/day (4 hours of coaching)
In the event of no wind, the camp will try to find you some activities to do. We are always like to do exciting things. But we like kiteboarding more! lol
Gone are the days where you are embarrassed to wear a seat harness that resembles a large diaper. When the leg straps are installed, you will discover not only does this harness keeps the spreader bar down but it provides good back support.
If you feel like the leg straps are in your way, you can remove them! Boom!!! Now you have a standard seat harness!
This is a favorite for KGB's clients!
Size Chart
Harness Size
Waist Size (Inches)
Waist Size (CM)
XSmall
28"-30"
71-76
Small
30"-32"
76-81
Medium
32"-34"
81-86
Large
34"-36"
86-91
XLarge
36"-38"
91-97
Features
Can switch between a waist harness or seat harness
Anatomical Backplate
HP (Handlepass) system included
Multi-Hook Spreader Bar Included!!!
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide. Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location, shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped - Your order will be shipped within 1 or 2 days of receiving your order. If you ordered items from different brands, it can take at least 2 days for us to receive the tracking information from the brand that is shipping your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. This is your right and the driver must wait. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
Refund Policy
Lessons and Sessions
We have a 100% Satisfaction Guaranteed policy. If you decide not to continue your kiteboarding sessions with us, within 15 days from the date of your purchase, you can return or exchange your purchase. As long as you have the proof of purchase.
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you where expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 7 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
Kiteboarding Camps (Baja)
Airfare & Gratuities are not included.
Dinner is not included. (Except for Welcome and Farewell Dinner in the Group Camp)
There is a nonrefundable Booking Fee of $200. (it takes time and energy to prepare a camp. Please be respectful to our staff as well as other potential guests.)
Cancelation - We understand life can be unpredictable just like wind. We do allow Cancelation. (Cancelations above 15 Days - Full Refund + Including Booking Fee) (Cancelations 15 to 10 Days - Store Credit for future session or gear) (Cancelations under 7 days - non-refundable)
*** Special activities are extra and are weather permitted activities.***
Extending a Night can be an option, but this depends on the encampment's availability to accommodate an extra night. Extra Night - $25/night
Extending a Camp Day can be an option, but this depends on the availability and space of the Kiteboarding center. Extending Camp $300/day (4 hours of coaching)
In the event of no wind, the camp will try to find you some activities to do. We are always like to do exciting things. But we like kiteboarding more! lol
Are you looking for a great hardshell harness? Check out the Majestic waist harness from Mystic! This harness not only looks amazing... it provides amazing support!
Choose a surf spreader bar or kite spreader bar to change your ride.
Size Chart
Harness Size
Waist Size (Inches)
Waist Size (CM)
XSmall
28"-30"
71-76
Small
30"-32"
76-81
Medium
32"-34"
81-86
Large
34"-36"
86-91
XLarge
36"-38"
91-97
Features
Bionic Core Frame
IV-Foam
HP (Handlepass) system included
Key Pocket
Battle Belt Waist Closure
Use with Stealth Spreader Bar, Clickerbar, or Bananabar
Clickbar 4.0 - $69
Good for multiple harnesses
Comes with Kite Line Knife
Stealth Spreader Bar - $99
New design from Mystic
Optimized ergonomic shape
Lever lock, easy closure
Cool simple Design
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide. Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location, shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped - Your order will be shipped within 1 or 2 days of receiving your order. If you ordered items from different brands, it can take at least 2 days for us to receive the tracking information from the brand that is shipping your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. This is your right and the driver must wait. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
Refund Policy
Lessons and Sessions
We have a 100% Satisfaction Guaranteed policy. If you decide not to continue your kiteboarding sessions with us, within 15 days from the date of your purchase, you can return or exchange your purchase. As long as you have the proof of purchase.
Equipment and Swag
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you where expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 7 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.
Kiteboarding Camps (Baja)
Airfare & Gratuities are not included.
Dinner is not included. (Except for Welcome and Farewell Dinner in the Group Camp)
There is a nonrefundable Booking Fee of $200. (it takes time and energy to prepare a camp. Please be respectful to our staff as well as other potential guests.)
Cancelation - We understand life can be unpredictable just like wind. We do allow Cancelation. (Cancelations above 15 Days - Full Refund + Including Booking Fee) (Cancelations 15 to 10 Days - Store Credit for future session or gear) (Cancelations under 7 days - non-refundable)
*** Special activities are extra and are weather permitted activities.***
Extending a Night can be an option, but this depends on the encampment's availability to accommodate an extra night. Extra Night - $25/night
Extending a Camp Day can be an option, but this depends on the availability and space of the Kiteboarding center. Extending Camp $300/day (4 hours of coaching)
In the event of no wind, the camp will try to find you some activities to do. We are always like to do exciting things. But we like kiteboarding more! lol
The Kick-S twin tip from Litewave is a fun board that can handle many different conditions. From flat or choppy water, ocean waves, or days that are nuking... this board will not let you down.
This board is your go-to board for most conditions and will last you for a long time.
Beginners like this board because of its durability and early planning for waterstarts. Intermediate riders enjoy the smooth ride and huge pop capabilities of this board.
If you are looking for a twin-tip that will be with you for a long time, try the Kick S.
Paulownia Wood contruction
Paulownia boards are some of the most durable boards you can find. The Kick S twin-tip can handle just about anything abuse you can give it. These boards will not break!
Three-stage rocker
To give this board a playful feel and smooth ride, Litewave Dave gave this board a 3 stage rocker. This type of rocker is great for creating a smooth ride and amazing pop.
Precision Channels and Concave Bottom Deck
This board has a very unique bottom shape. The hooked rails and a flat bottom concave give this board a lot of grip on the edges and pop for your jumps. Combine this with the channels on the built in to the board and you have a sweet smooth shredstick.
Choosing the right board size
135cm Riders that weigh 100lbs to 150lbs
139cm Riders that weigh 140lbs to 180lbs
144cm Riders that weigh 170lbs to 210lbs
*If you like to ride with alot of power in your kite, we recommend choosing a size down.*
The Rally GT is back for its second year. This kite was designed to be a great go-to kite for all disciplines and conditions. Slingshot has dubbed this kite the "One-Kite-Wonder".
We have used the Rally GT V1 in our kite school because of its stability, smooth power delivery, and ease of relaunch.
The Rally GT V2 has been tweeted by Slingshot's mad scientists to provide similar reliability as the V1, but with added efficiency.
What is New?
Smaller Leading Edge
The LE has been tapered so that the kite will move quicker through the wind window. This provides more power, lighter bar pressure, and better upwind reach.
Two Different Bridle Configurations
Depending on the size of Rally GT V2, Slingshot has equipped them with different bridle configurations. Larger kites fly differently than smaller kites. So they should have a different bridle setup.
The Smaller sizes (5m, 6m, and 7m) have a 4-Point IRS Bridle. This IRS system features a bungee line on the lowest leading edge connection that creates a stable and smooth kite. Many smaller kites from other brands are twitchy and "temperamental".
The Larger sizes (8m, 9m, 10m, 12m, and 14m) have a 4-Point Pulleyed IRS Bridle. This configuration aids in the steering response and reaction time.
Kite Size vs Wind Range
5m = 25 to 36 knots
6m = 23 to 35 knots
7m = 20 to 32 knots
8m = 18 to 30 knots
9m = 16 to 28 knots
10m = 14 to 26 knots
12m = 10 to 20 knots
14m = 9 to 14 knots
Recommended Bar Sizes
(17") = 4m to 8m
(20") = 7m to 12m
(23") = 12m to 14m
Features
Surf Tough Construction
Reinforced seams and a strategic surf-grid canopy that isolates tears and reduces the chance of blowouts in the event your kite is punished in the surf.
One-Pump Speed System
This was a Slingshot first. One Pump lets you inflate and deflate your kite through a central valve.
Split Strut
This tech integrates the kite canopy and struts into one firmly interconnected piece rather than the canopy being sewn over the strut.
Multiple Attachment Points
Different Attachment points integrated into the kite allow you to fine-tune handling, power, and performance based on your riding style and the conditions of a particular session.
4x4 Canopy Tech
The canopy on the Rally GT V2 is constructed with Teijin 4x4 reinforced ripstop material. This is the strongest, stiffest, and most durable canopy material on the market.
Shipping Information We are a very small Kiteboarding Center. Most of our gear is ordered directly from the many different brands. This drives our rushed shipping rates up, but we have worked with various shipping companies to bring the best rates we can provide.
Where we Ship - We ship to most of the states in the Continental United States.
Shipping Options -Free Shipping- We will try to find the most cost-effective shipping option. Depending on your location,shipping times can be 3 to 14 days. Free Shipping also will Not be Insured or Require a Signature. If you will like to have a guaranty that the carrier will deliver your purchase in one piece, please select the Signature Required Shipping option. -Signature Required Shipping- This option will be the best choice. The shipping carrier will make sure someone is present to receive your order. If no one is present, they will leave a notice to pick up your shipment at the nearest station. -Rush Shipping- If you need your gear in less than a week, please select this option. We will try to find a shipping service that can deliver your order within 3 to 4 Business days.
When will the order be shipped? - Your order will be shipped within 1 to 3 days of receiving your order.
Tracking Number - Once your order has been processed, you will be sent an email containing your shipping information and tracking number. To track your shipment, please use the information that we provided you.
Shipping Damages - Once you receive your order, please inspect it carefully while the driver is still present. If any damage is found please show the damage to the driver and make sure any paperwork is signed stating the damage. - The next step is to notify us. We will try to resolve the issue and get you on the water quickly. info@kgbswag.com - A shipping damage claim can take about 7 to 10 days to resolve. Please be patient.
REFUND POLICY
EQUIPMENT AND SWAG
We have a 100% Satisfaction Guaranteed policy. If you decide that your purchase was not was you were expecting, we will be glad to switch it for another item or give you store credit. Follow these steps to create a smooth exchange process.
Please first contact us by emailing info@kgbswag.com about your concern
Wait for a representative to respond to your email. This can take less than 3 days.
Once a decision has been created, please mail the exchange back. The customer is responsible for the return shipping and quality of the item. We pack our equipment with love, please do the same in return.
Once the item has been received by KGB Kiteboarding, we will quickly inspect the item. Once this quality control has been completed, we will ship out your replacement or issue a store credit.
We need this item to be in Sellable condition and exactly in the same condition, you received it. Even though you may not want the item... someone will.
You have 15 days upon receiving your order to make a decision.